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Experienced Operations Manager

SANDEMANSs Tours | Madrid, Madrid provincia | ES

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the SANDEMANSs Tours with the position of Experienced Operations Manager - SANDEMANSs Tours which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Experienced Operations Manager - SANDEMANSs Tours below matches your qualifications.

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About Sandemans Tours

At Sandemans Tours, we pride ourselves on delivering exceptional guided experiences across Europe. With a rich history spanning over two decades, we have become industry leaders in providing informative, engaging tours that captivate travelers worldwide. Our team is dedicated to ensuring every guest enjoys a memorable, enriching experience, exploring the vibrant cultures, history, and landmarks that Europe offers.

Summary:

  • We are looking for an experienced operations manager
  • On-site role based in the city
  • Occasional travel to Europes most popular destinations may be required
  • Some holiday and/or weekend work may be necessary
  • Fluent in English and Spanish required

About This RoleResponsibilities:

  • Build and maintain strong relationships with freelance tour guides
  • Assist in launching new paid and free tours
  • Ensure the smooth running of day-to-day operations
  • Visit meeting points to verify the accuracy of guide reports
  • Monitor tour guide attendance and performance
  • Evaluate the performance of freelance tour guides by participating in tours and identifying top-performing guides
  • Manage customer issues and disputes effectively
  • Handle unforeseen emergencies during operations
  • Recruit or assist in recruiting tour guides
  • Provide information on competitors and conduct competitor analysis

Skills and Attributes:

  • Experience in operations within the tourism industry is required
  • Experience in partner relations is essential
  • Excellent interpersonal and communication skills
  • Results-oriented, with a focus on delivering high-quality customer service
  • Strong organizational and problem-solving abilities
  • Ability to work independently and collaboratively within a team
  • Capable of working under pressure and managing multiple tasks simultaneously
  • Proficient in MS Excel and productivity software
  • Familiarity with database management and internet search methods

Benefits:

  • Competitive compensation package
  • Opportunity to work in an international environment, collaborating with diverse teams and clients
  • Potential to cover several cities, expanding your role and influence

Job Types: Full-time, Part-time

Pay: 15.00€ - 25.00€ per hour

Expected hours: 10 - 40 per week

Experience:

  • tourism: 2 years (Required)
  • business relations: 1 year (Required)

Language:

  • English (Required)

Work Location: In person


Information :

  • Company : SANDEMANSs Tours
  • Position : Experienced Operations Manager
  • Location : Madrid, Madrid provincia
  • Country : ES

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Experienced Operations Manager job info - SANDEMANSs Tours Madrid, Madrid provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Experienced Operations Manager job info - SANDEMANSs Tours Madrid, Madrid provincia in 2025-03-02 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-03-02

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