Revenue Management Senior Analyst

Job Title

Summary:

This role focuses on ensuring accurate billing processes for Amadeus customers, safeguarding and maximizing company revenues through effective contract implementation from a finance perspective. The position is pivotal in transforming billing and contract fulfilment processes, driving process improvements, and supporting new initiatives. Key responsibilities include producing insightful analytics and KPI reporting, managing customer queries, enhancing collaboration with business partners, and ensuring timely execution of transformation plans. The role also involves improving revenue management KPIs, maintaining and sharing team knowledge, overseeing small project statuses, and ensuring high-quality process documentation and compliance with internal control frameworks. Additionally, the role supports audits by delivering required data and implementing process improvements based on audit findings.

In this role you will:

• Manage large Amadeus Travel agencies from a Finance/ Revenue management perspective ensuring the end-to-end cost and Revenue process is secured.
• To be the main point of contact for Commercial, Controlling and Strategic Finance Teams for a large portfolio of Amadeus Accounts in APAC for revenue and cost related items.
• Ensure Finance Transformation within the OTC project is successfully implemented in Revenue Management.
• Fully accountable for all the processes being transformed correctly within the systems , maintaining the high quality of delivered data, revenues and costs in place.
• Ensure proper billing, reporting and business control of Amadeus TA/MNAs revenues/costs under his/her teams responsibility and business activity in order to safeguard and maximize company incomes.
• Lead, develop, implement and enforce Travel Agency Contract Management and Billing policies for all centrally contracted Travel Agencies worldwide (both Central and Regional accounts).
• Lead customer focused service in case of complex contracts, setting and leading periodical meetings with them in order to follow-up on billing figures, calculations, reporting and contract conditions
• Ensure future alignment for Amadeus FSCs, harmonization of processes, strategic initiatives follow up and implementations.

Specific Accountability:

• Define, review and validate requirements for billing.
• Ensure proper billing set-up.
• Control and monitor billing of Amadeus Services & Consulting in order to ensure correct billing or crediting to Amadeus customers.
• Define, review and validate requirements for reporting.
• Produce billing reports monitoring to provide revenue visibility to the Sales, Product or Programme Management people.
• Control and monitor billing of products in order to ensure correct billing (debiting and crediting) to Amadeus Customers and Vendors.
• Identify invoicing deviations (discounts, waivers, contractual status etc) and obtain proper level of approval
• Ensure proper revenue recognition adjustments by applying IFRS (Deferred -Revenue, IFRIC 18, Accruals).
• Propose and coordinate potential improvements
• Agree on billing terms for non-standard contracts prior to signature
• Ensure and monitor compliance with billing process in order to Develop, implement and enforce a standard Amadeus Billing policy
• Respond to clients ad-hoc requests regarding billing or revenue management.
• Has visibility on related Accounts Receivable
• Track revenue deviations compared to expected revenues
• Identify root causes for these deviations (discounts, contractual status…)

About the ideal candidate:

• University Degree in Business Administration and Economics. Any other higher education or certification will be highly valued.
• 5 years of experience in financial and/or administrative fields in a multinational company.
• Good knowledge of Financial Principle, Order-to-Cash, Invoice cycle, and Billing.
• You will be responsible for documenting knowledge and supporting the development of a knowledge management repository to streamline processes
• Experience managing projects within a finance department is beneficial for this role.
• Knowledge of Amadeus Business and processes is beneficial.
• Effective communication, influencing, and people coordination, stakeholder management capabilities.
• Very good level of English
• Strategic thinking and innovative mindset.
• SAP S4 HANA knowledge is beneficial along with other Modules: SOM, R3, etc
• Specific knowledge of Power BI, Advanced Excel, and PowerPoint.
• Demonstrated experience in customer service and stakeholder management.

What we can offer you:

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Join us and take your career to the next level while making a significant impact on product development and user experience!

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.