Digital Program Manager - Digital Commerce Platform

We are looking for a Digital Program Manager - Digital Commerce Platform to be part of our Nestlé Nespresso Digital Strategy and Tech Team.

Position Snapshot

• Location: Nespresso Hub, Barcelona, Spain.

• Type of Contract: Permanent.

• Type of work: Hybrid

• Work Language: Fluent Business English

The Role

As a Digital Program Manager - Digital Commerce Platform, you will be responsible for managing a Technical Transformation program for the Nespresso Digital Commerce Platform, which is core to the Digital Commerce ecosystem of the future. Youll ensure the successful delivery of the technical transformation. This role involves program structuring, planning, budgeting, execution, monitoring, control, and closure, while maintaining program integrity and quality.

In This Role, You Will:

• Establish program structure and implement agile project methodologies.

• Orchestrate cross-functional workstreams associated with re-platforming programs:
  • Technology transformation, supporting 50% of the business turnover.
  • Operating model transformation.
  • Redefinition of Global vs Local governance.
  • User Experience overhaul.

• Be accountable for program success according to defined criteria.

• Put in place and monitor success criteria and benefit realization tracking mechanisms.

• Keep a focus on technical excellence in the underlying deliveries.

• Establish program governance and secure sponsor commitment.

• Manage interdependencies between projects within and outside the program.

• Select and validate professional service providers and external suppliers.

• Develop and deliver a milestones-based program plan.

• Develop and maintain stakeholder engagement and relations.

• Lead stakeholder mapping, communications, and reporting.

• Budget management for the program.

• Manage and control program-level execution, risks, and progress.

• Conduct reviews with executive sponsors and stakeholders to address program needs and changes.

• Measure business case success.

• Close the program and associated projects.

• Manage team and resources in line with company principles and values.

What Were Looking For:

• Bachelors or Masters degree in a relevant field or equivalent work experience.

• 10+ years of IT and direct to consumer business/industry experience.

• 5-7 years of leadership roles in major projects and programs, including agile methodologies.

• Strong technical IT background.

• Strong experience in executing Digital Commerce re-platforming strategies.

• Strong leadership and people development skills.

• Stakeholder management and conflict resolution experience.

• Effective communication skills in English.

• Global environment and virtual team experience.

• Knowledge of IT project management methodologies (e.g., Agile, PMI, Prince 2 Agile, Lean Start-up, KANBAN, SDM, D&C, SCRUM).

Extra Skills That Set You Apart:

• Familiar with Procurement Management and Portfolio Management.

• Knowledge of Content Management Systems and Identity Provider Management solutions.

• Experienced in Agile practices.

We offer you:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.

• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.

• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!

• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

The Hiring Process:

Your Application Submit your application, and well review it carefully (make sure your CV is in English as the hiring team is international).

Initial Screening Relevant candidates will be contacted by our Talent Acquisition team for an initial interview.

Hiring Manager Interview Selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail.

Stakeholder Interview Candidates will engage with potential team members to assess fit and collaboration.

Leadership Interview (for People Managers) If the role involves managing others, candidates will have an interview with our leadership team.

Feedback After interviews, we provide feedback to all candidates.

Job Offer Successful candidates will receive a formal offer.

First Working Day Once the offer is accepted, well welcome you on your first day!

About Nespresso

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.

We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.

In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action - make it count.

Join Nestlé #beaforceforgood