Operations Assistant - Granada residence - EN

Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven.

Join us in providing a great first living experience to over 19,500 students

Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to deliver a great first living experience to as many students as possible. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax.

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students journey to independence. The right people are essential in this.

Would you like to contribute to this as Operations Assistant in Seville?

We are looking for a dynamic, versatile Operations Assistant, who is eager to join a student residence with 347 rooms in Granada. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.

Job description:

• You take care of the customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys, cards and information
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the neccesary protocols in emergencies
• This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays.

Your profile:

• Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies

What we offer:

• The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe
• You will help build the future by working with and for the student generation
• Opportunities for further development and (international) growth
• A pleasant workplace in Granada with a fun, dynamic team
• An attractive, competitive salary complemented by numerous additional benefits