Service and Sales Assistant

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Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.

We're looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they’re given - they shape the future for themselves and for others.

About the Role

You are looking for a Service and Sales Assistant to join our amazing team. You will be part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students.

Key Responsibilities

• Support the full sales cycle.
• Use your upbeat, outgoing personality to drive the student experience.
• Manage communication across the space and with our students as well as complete all key administrative tasks.
• Ensure the smooth run of our space throughout the operational calendar and student lifecycle from arrival, departure, and summer turnaround.
• Handle complaints and offer excellent student experiences.

What We're Looking For

• You are passionate about ensuring students live their best life.
• You are bold and not afraid to challenge boundaries and try new things.
• You are a force for good, act responsibly towards others and the planet; sustainability-minded and want to help better the future.
• You take pride in what you do and own it.
• You are open-minded, open-hearted and open to new ideas.

Qualifications

• The ability to be proactive with strong problem‑solving skills and initiative.
• Highly organized with the ability to take on multiple tasks regularly.
• Intermediate skills in using MS Office and online systems/databases.
• Resilience and adaptability, and a great cultural diversity awareness.
• Qualification and/or willingness to undertake training for Carbon Literacy.

Benefits

• 5 weeks' annual leave (25 days) + Additional 6 days of Easter and 8 days of Christmas.
• Paid day off every year to support your wellness journey.
• Access to discounts on groceries, gym memberships, travel, and entertainment.
• Social events and more!

Employment Details

Seniority level: Not applicable; Employment type: Full‑time; Job function: Science and Consulting; Industry: Civil Engineering.

Location: Madrid, Community of Madrid, Spain.

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